News & Media

Extending Telia Company’s Nordic footprint globally

The Internet of Things revolution is still in its early days, but is already driving the digitalization of industries across our Nordic market. It changes business models and creates new opportunities as well as new companies but also adds demands to adapt in order to capture these new value opportunities and ensure future competitiveness. The Nordic region is among the most mature markets in the world and the number of connected devices is expected to reach 150mn by 2020. This is well over five connected devices per person in the region. In a global economy this enables our Nordic companies to view the world as their market. This puts new demands on us as an operator having provided regional Nordic and Baltic connectivity services with high data consumption, we are now asked to work with our customers and partners as part of their global expansion. To have your trusted connectivity partner is important as is having the opportunity to expand globally. This requires new value networks enabling our Nordic enterprises to enjoy simpler, more profitable routes to launching and expanding global M2M services to the global market. “Global connectivity services such as Multi-Domestic-Service with its one platform, one SIM and one user experience designed to help global enterprises capitalize on the global expansion” says Marie Sanda, Director of Products at Telia IoT. “However, technology platforms is not all and the alliances among the tier one operators ensure simplicity in management of globally connected products and is a vital part of ensuring global connectivity” Marie continues On top of a strong European footprint working with some of the leading partners... read more

Mobile World Congress 2016: Innovation City Showcases Connected Living

How are mobile-connected products transforming our personal and working lives? Down at the GSMA Innovation City at the 2016 Mobile World Congress (MWC) leading telecommunications companies including the Global M2M Association (GMA) showcased from February 22 to 25 products and solutions that are changing the way the world communicates “Mobile is everything”—this year’s MWC aimed to define what “mobile” means. Which devices are or can become mobile? How does digitization change different industries and, with them, the way people live? Answers were given by more than 2,200 exhibitors, which showcased four days long innovative products and groundbreaking services at the fair ground in Barcelona. Nearly 101,000 industry experts and decision makers from 204 countries met to share news and views and initiate new business. “Mobile World Congress hit a significant milestone in 2016 as visitors to the event surpassed 100,000 for the first time,” said John Hoffman, CEO of GSMA Ltd. “This year’s Mobile World Congress incorporated a diverse range of events, spanning multiple sectors and interests, reflecting the expanding role of mobile around the world. We once again enjoyed a tremendously stimulating show, featuring a world-class speaker line-up and a range of cutting-edge product launches that will set the tone for the mobile industry for the remainder of the year and beyond.” GMA is part of the GSMA Innovation City One of the main highlights: the GSMA Innovation City in Hall 3. Estimated 28,000 visitors experienced first-hand the impact of mobile-connected products and services on consumers and businesses. Exciting live demonstrations from GMA and other leading telecommunication providers turned the 2,000 square meters into a visitor magnet. The... read more

Bridge Alliance and the Global M2M Association collaborate to drive worldwide growth in M2M and Internet of Things markets

The new partnership between both organizations will focus on the joint provision of their advanced Multi-Domestic Service across 77 markets worldwide. The Multi-Domestic Service, a single global connectivity management platform and common eUICC SIM solution, embraces the GSMA Remote SIM Provisioning specification – the world’s first alliance-to-alliance remote provisioning of an eUICC SIM. The joint service will be demonstrated by the GMA and Bridge Alliance at the Mobile World Congress 2016, Innovation City, Stand A11 in Hall 3 Bridge Alliance and the Global M2M Association (GMA) today announce their new partnership and the live demonstration of their advanced Multi-Domestic Service, a single global connectivity management platform including an eUICC SIM, which can be used in 77 markets throughout their combined footprints. The Multi-Domestic Service will be demonstrated in conjunction with the Samsung KNOX Enterprise Billing capabilities by AIS and Taiwan Mobile on behalf of Bridge Alliance, and the GMA at the Mobile World Congress 2016, Innovation City, Stand A11 in Hall 3. The partnership will provide a seamless customer experience with worldwide coverage and superior quality of service, allowing device manufacturers, enterprises, and service providers to easily deploy their Internet of Things (IoT) and Machine-to-Machine (M2M) services. The Multi-Domestic Service is a global solution to address the local opportunities for higher bandwidth applications and new business models. It significantly reduces barriers for enterprises, keeping total cost of ownership low while maximizing quality of service. The Multi-Domestic Service is the world’s first alliance-to-alliance remote provision based on GSMA specifications. Before this collaboration, multinational corporations planning to roll out connected devices worldwide faced many hurdles, including regulatory issues, fragmented deployment interfaces,... read more

Swisscom joins the Global M2M Association

GMA’s continued footprint expansion further facilitates the global, seamless delivery of advanced M2M services Swisscom has joined the Global M2M Association (GMA), a cooperation of seven international tier-one operators (Deutsche Telekom, Orange, Telia Company, Telecom Italia, Bell Canada, SoftBank, and most recently Swisscom) in the Machine-to-Machine (M2M) market . Established in 2011, the GMA enables its members to offer their customers business benefits such as a globally seamless customer experience and enhanced M2M roaming services. Furthermore, the GMA optimizes interoperability across borders through unified incident management processes, harmonized modules testing and certification procedures. The association assumes responsibility for the harmonization of markets and ensures compliance which enables quicker and improved integration into customer machines and devices. Alexander Lautz, Senior Vice President M2M at Deutsche Telekom and one of the founding members of the GMA, states: “The GMA demonstrates our intention to work together more closely in the interest of our customers and the M2M ecosystem. With Swisscom, we are gaining one of the M2M pioneers whose vision for the market complements well that of the GMA.” The addition of another tier one operator allows the GMA to further ensure that customers have the best footprint for a lean and effective interaction of global M2M services through integrated business processes and a single point of contact. Gerhard Schedler, Head of M2M / IoT Center of Competence at Swisscom says: “The unified M2M connectivity management platform among GMA members allows improved and simplified processes. For instance, the status of connected products throughout the lifecycle – from production, testing, shipping and distribution to the end-user will be automatically adapted and easily manageable.”... read more

GMA announces Multi-Domestic Service

Global M2M Association eliminates borders with seamless global connectivity solution to be showcased at Mobile World Congress ‘Multi-Domestic Service’ simplifies deployment of global M2M and IoT solutions with end-to-end multinational connectivity The Global M2M Association (GMA), a cooperation of six international tier-one operators (Deutsche Telekom, Orange, Telia Company, Telecom Italia Mobile, Bell Canada and SoftBank) in the Machine-to-Machine (M2M) market will showcase its revolutionary new Multi-Domestic Service at Mobile World Congress 2015. Jointly implemented by GMA operators, the Multi-Domestic Service is designed to help global enterprises capitalize on the growth of connected devices. It is one of the most innovative M2M connectivity management services on the market and enables global deployment and management of M2M and Internet of Things (IoT) services predominantly in the automotive and consumer electronics industries. Multinational enterprises offering connected products to their global customer base are faced today with a key challenge: how to provide a seamless and easy-to-manage localized IoT solution for end-users. The GMA’s Multi-Domestic Service solves this issue by delivering a single consolidated M2M management platform provided by Ericsson and already rolled out with Telia Company, Orange and Bell Canada, leveraging GSMA-compliant embedded SIM cards (eUICC) and the subscription management platform provided by Gemalto. One platform, One SIM, One experience The Multi-Domestic Service platform provides real-time connectivity management so that enterprises can effectively manage, monitor, troubleshoot and support their connected devices operated globally from a single source. It also offers powerful administration tools, including flexible definition of different roles and views, according to individual needs and business demands. The embedded SIMs and the subscription management platform allow for easy lifecycle and connectivity... read more

M2M enables lights-out manufacturing

Why is M2M so significant to industrial automation? Well put simply, M2M takes industrial and manufacturing processes to the next level. Automated production lines are today a reality, but there is usually some level of human assistance required – for instance to fix faulty parts, check temperatures or monitor quality. M2M technology is being integrated more heavily into production lines and helping make the fully-automated, or ‘lights out’ manufacturing possible. M2M’s remote monitoring tools and state of the art sensors mean that the flexible manufacturing and lean production that reduces operating costs and improves efficiencies can be achieved. Unprecedented visibility The sensors, remote monitoring and next level diagnostics in today’s M2M solutions provide field intelligence on a continuous basis, enabling companies to cut costs, seek out new revenue opportunities and solve customer problems like never before. An example from the production line again might be using M2M for predictive maintenance of the robots used in the manufacturing process. Stopping a production line is a costly process and an M2M solution is able to monitor the robots on the line and log the results. Then if a red flag is raised, the system pre-emptively acts on it before it impacts negatively on the production line. More technologies, more reach The rise in availability of network equipment in industrial automation is at the root of what comes next; network gateways, switches, routers and wireless access points today all contain embedded cellular technology are key to tracking and delivering the field intelligence that informs decisions. Berg Insight projects that shipments of industrial automation M2M devices with cellular communication technology built-in reached 760,000... read more

Customer experience – the next strategic imperative

Make no mistake about it. The emphasis on ‘customer experience’ is gaining momentum and becoming central to many business’ go to market proposition. Eighty-nine percent of companies now say that by 2016 they plan to compete primarily on the basis of the customer experience. But what is the customer experience? Gartner defines it as “the practice of designing for and reacting to customer interactions to meet and exceed customer expectations to increase customer satisfaction, loyalty and advocacy”. In a similar vein, Forrester defines it as “How customers perceive their interactions with your company”. And machine to machine (M2M) communications are going to play a central role in the evolution of this customer experience. Across numerous business sectors, M2M connections will collect, transmit and analyse data captured by sensors and monitoring tools in the field to help providers of all kinds of services to improve their offerings, both B2B and B2C. At the same time they will also have the opportunity to introduce new services, increase existing revenues and create new ones – all of this while serving customers better. M2M at the heart of the customer experience M2M is also set to become central to customer service interactions. The implementation of automated solutions and tools – M2M-enabled vending machines, digital signage and mobile payment solutions for example – will dramatically reduce the number of interactions customers have with contact centers and face-to-face. This will make the customer experience a far more seamless, streamlined exercise. In 2014, around 60 percent of customer service interactions with a company required a support agent to assist; over the course of the next 2... read more

Safety first – the fastest route to connected cars

By the 2020, there could be 250 million connected vehicles on the road, according to the latest forecast by analysts Gartner, equating to one in five cars. While telematics, semi-automated driving and infotainment already deliver a significant interest in connected cars, a key accelerator will be the push from governments to improve safety on the public roads.  All over the world there is legislation that requires manufacturers embed safety systems in cars that could automatically call emergency services in the event of an accident. In Europe, one of the key global markets, this legislation is eCall, and it has been on the drawing board for well over a decade. According to the current timetable, the EU would require all new car models to be equipped with eCall technology from 31st March 2018. The scheme has already been piloted, initially by Croatia, Czech Republic, Finland, Germany, Greece, Italy, The Netherlands, Romania and Sweden, who were then joined on January 1st 2013 by 6 other countries, Belgium, Bulgaria, Denmark, Luxembourg, Spain, and Turkey. The successful trialling led the EU to push ahead with eCall and it is to be put forward for formal approval in March 2015. The EU then plans to extend eCall use to trucks, dangerous goods vehicles and powered 2-wheel vehicles by March 2021. How eCall works eCall is the pan-European public safety service allowing a vehicle to automatically (or manually) generate a voice 112 emergency call and some additional data when an accident occurs.  All new cars, motorbikes will be fitted with a range of sensors around them, such as in the airbag for cars. The eCall is triggered by... read more

Your global M2M partner

The Global M2M Association (GMA) brings together mobile operators that are market leaders and combines their extensive experience in M2M. We make it easier for enterprises to deploy and manage M2M services across the world by aligning our operational processes, enhancing quality of service (QoS) and creating common services. Download our brochure to learn more about our ambitions. Download... read more

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