It is remarkable that it’s mostly tech companies that are beginning to explore new options for re-inventing the automotive industry. Famous examples include Google and Tesla. Self-driving cars, sensor technology and the Internet of Things will have a profound impact on society and the industry itself. So why are traditional car manufacturers not on the forefront of innovation? The answer is actually quite clear: mobile technology is one thing, cars are another. Smart phones entered our lives not long ago. We accept technical problems, because the technology is quite new. Cars however, are not a novelty anymore. We have high expectations. For car manufacturers, reliability is everything. They are also confident that they have the trust of their customers. This makes it even more important that car and technology companies work together. For example, Google built its own car, but also announced that it’s going to integrate technology for OEMs. Companies should realize that you can’t separate technological innovation for cars from car manufacturing. Convergence of technologies The next couple of years will mark the convergence of several new technologies on the car as a platform. Think about Internet of Things (IoT), Artificial Intelligence (AI), augmented reality and holographic projections of data on the front window. These will improve the quality of driving and the experience of people traveling in cars. Some of them merely change the way you interact with existing on-board systems, but others will open doors to completely new possibilities. AI can predict what the driver needs and even take action upon these predictions. If you’ll drive an electric vehicle, it will book a charging station... read more
The Internet of Things revolution is still in its early days, but is already driving the digitalization of industries across our Nordic market. It changes business models and creates new opportunities as well as new companies but also adds demands to adapt in order to capture these new value opportunities and ensure future competitiveness. The Nordic region is among the most mature markets in the world and the number of connected devices is expected to reach 150mn by 2020. This is well over five connected devices per person in the region. In a global economy this enables our Nordic companies to view the world as their market. This puts new demands on us as an operator having provided regional Nordic and Baltic connectivity services with high data consumption, we are now asked to work with our customers and partners as part of their global expansion. To have your trusted connectivity partner is important as is having the opportunity to expand globally. This requires new value networks enabling our Nordic enterprises to enjoy simpler, more profitable routes to launching and expanding global M2M services to the global market. “Global connectivity services such as Multi-Domestic-Service with its one platform, one SIM and one user experience designed to help global enterprises capitalize on the global expansion” says Marie Sanda, Director of Products at Telia IoT. “However, technology platforms is not all and the alliances among the tier one operators ensure simplicity in management of globally connected products and is a vital part of ensuring global connectivity” Marie continues On top of a strong European footprint working with some of the leading partners... read more
How are mobile-connected products transforming our personal and working lives? Down at the GSMA Innovation City at the 2016 Mobile World Congress (MWC) leading telecommunications companies including the Global M2M Association (GMA) showcased from February 22 to 25 products and solutions that are changing the way the world communicates “Mobile is everything”—this year’s MWC aimed to define what “mobile” means. Which devices are or can become mobile? How does digitization change different industries and, with them, the way people live? Answers were given by more than 2,200 exhibitors, which showcased four days long innovative products and groundbreaking services at the fair ground in Barcelona. Nearly 101,000 industry experts and decision makers from 204 countries met to share news and views and initiate new business. “Mobile World Congress hit a significant milestone in 2016 as visitors to the event surpassed 100,000 for the first time,” said John Hoffman, CEO of GSMA Ltd. “This year’s Mobile World Congress incorporated a diverse range of events, spanning multiple sectors and interests, reflecting the expanding role of mobile around the world. We once again enjoyed a tremendously stimulating show, featuring a world-class speaker line-up and a range of cutting-edge product launches that will set the tone for the mobile industry for the remainder of the year and beyond.” GMA is part of the GSMA Innovation City One of the main highlights: the GSMA Innovation City in Hall 3. Estimated 28,000 visitors experienced first-hand the impact of mobile-connected products and services on consumers and businesses. Exciting live demonstrations from GMA and other leading telecommunication providers turned the 2,000 square meters into a visitor magnet. The... read more
Why is M2M so significant to industrial automation? Well put simply, M2M takes industrial and manufacturing processes to the next level. Automated production lines are today a reality, but there is usually some level of human assistance required – for instance to fix faulty parts, check temperatures or monitor quality. M2M technology is being integrated more heavily into production lines and helping make the fully-automated, or ‘lights out’ manufacturing possible. M2M’s remote monitoring tools and state of the art sensors mean that the flexible manufacturing and lean production that reduces operating costs and improves efficiencies can be achieved. Unprecedented visibility The sensors, remote monitoring and next level diagnostics in today’s M2M solutions provide field intelligence on a continuous basis, enabling companies to cut costs, seek out new revenue opportunities and solve customer problems like never before. An example from the production line again might be using M2M for predictive maintenance of the robots used in the manufacturing process. Stopping a production line is a costly process and an M2M solution is able to monitor the robots on the line and log the results. Then if a red flag is raised, the system pre-emptively acts on it before it impacts negatively on the production line. More technologies, more reach The rise in availability of network equipment in industrial automation is at the root of what comes next; network gateways, switches, routers and wireless access points today all contain embedded cellular technology are key to tracking and delivering the field intelligence that informs decisions. Berg Insight projects that shipments of industrial automation M2M devices with cellular communication technology built-in reached 760,000... read more
Make no mistake about it. The emphasis on ‘customer experience’ is gaining momentum and becoming central to many business’ go to market proposition. Eighty-nine percent of companies now say that by 2016 they plan to compete primarily on the basis of the customer experience. But what is the customer experience? Gartner defines it as “the practice of designing for and reacting to customer interactions to meet and exceed customer expectations to increase customer satisfaction, loyalty and advocacy”. In a similar vein, Forrester defines it as “How customers perceive their interactions with your company”. And machine to machine (M2M) communications are going to play a central role in the evolution of this customer experience. Across numerous business sectors, M2M connections will collect, transmit and analyse data captured by sensors and monitoring tools in the field to help providers of all kinds of services to improve their offerings, both B2B and B2C. At the same time they will also have the opportunity to introduce new services, increase existing revenues and create new ones – all of this while serving customers better. M2M at the heart of the customer experience M2M is also set to become central to customer service interactions. The implementation of automated solutions and tools – M2M-enabled vending machines, digital signage and mobile payment solutions for example – will dramatically reduce the number of interactions customers have with contact centers and face-to-face. This will make the customer experience a far more seamless, streamlined exercise. In 2014, around 60 percent of customer service interactions with a company required a support agent to assist; over the course of the next 2... read more
By the 2020, there could be 250 million connected vehicles on the road, according to the latest forecast by analysts Gartner, equating to one in five cars. While telematics, semi-automated driving and infotainment already deliver a significant interest in connected cars, a key accelerator will be the push from governments to improve safety on the public roads. All over the world there is legislation that requires manufacturers embed safety systems in cars that could automatically call emergency services in the event of an accident. In Europe, one of the key global markets, this legislation is eCall, and it has been on the drawing board for well over a decade. According to the current timetable, the EU would require all new car models to be equipped with eCall technology from 31st March 2018. The scheme has already been piloted, initially by Croatia, Czech Republic, Finland, Germany, Greece, Italy, The Netherlands, Romania and Sweden, who were then joined on January 1st 2013 by 6 other countries, Belgium, Bulgaria, Denmark, Luxembourg, Spain, and Turkey. The successful trialling led the EU to push ahead with eCall and it is to be put forward for formal approval in March 2015. The EU then plans to extend eCall use to trucks, dangerous goods vehicles and powered 2-wheel vehicles by March 2021. How eCall works eCall is the pan-European public safety service allowing a vehicle to automatically (or manually) generate a voice 112 emergency call and some additional data when an accident occurs. All new cars, motorbikes will be fitted with a range of sensors around them, such as in the airbag for cars. The eCall is triggered by... read more
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